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Shopper Approved

Review and rating platform that enables customers to easily provide feedback on brands

9.8

91 Votes

Overview

A top-tier customer review and rating tool, shOpper approved maximizes customer engagement and trust.

Key Features

shOpper approved is a powerful tool that enables businesses to efficiently collect, manage, and display customer reviews. The software's customizable widgets allow companies to seamlessly integrate reviews into their websites, fostering an environment of transparency and trust.

One of the software's standout features is its Review Collector, which automatically sends emails to customers, soliciting their feedback post-purchase. This feature ensures that businesses are constantly gathering valuable customer insights in order to improve their products and services.

The software also provides businesses with the ability to moderate reviews, allowing them to respond to both positive and negative feedback in a timely manner. This feature not only improves customer relations but also allows businesses to quickly resolve any issues that may arise.

Performance

In terms of performance, shOpper approved is highly reliable and efficient. It operates smoothly, without any lag, and provides real-time updates, making it a valuable asset for businesses wanting to maintain a constant pulse on customer satisfaction.

Usability

shOpper approved is both user-friendly and intuitive. Its clear, uncluttered interface allows users to easily navigate through the software's different features and functionalities. Additionally, the software offers excellent customer support, ensuring that users can quickly resolve any issues or questions they may have.

Conclusion

In conclusion, shOpper approved is a robust and reliable customer review software that offers a wide range of features that can significantly improve a business's customer engagement and overall reputation. Its user-friendly interface, combined with its excellent performance and customer support, make it a top choice for businesses of all sizes.

Highest-Rated Features:

  1. Sentiment Analysis
  2. Customer Feedback
  3. Competitve Intelligence

Lowest-Rated Features:

  1. Social Networks Monitoring
  2. Social Media Management
  3. Employee Performance
Company
Shopper Approved
HQ Location
Ogden, UT
Year Founded
2010
LinkedIn® Page
https://www.linkedin.com/company/4802495 (53 employees)
  • Small Business: $199
  • Corporate: $399
Top 3 Shopper Approved Alternatives

Birdeye

An A-to-Z digital marketing solution with referral management and lead generation features for businesses with more than one physical location

Trustpilot

Online review platform for thousands of businesses and services with user generated reviews and comments

Yotpo

Online platform designed for eCommerce businesses for overall enterprise management