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Zendesk Support Suite

Provide world-class customer support across multiple channels from a consolidated interface with simple dashboards and ticket-tracking features

8.6

2883 Votes

  • Category Customer Service Software
  • Languages Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Highest-Rated Features:

  1. Ticket Creation User Experience
  2. Email to Case
  3. Ticket Response User Experience

Lowest-Rated Features:

  1. Customization
  2. Reporting
  3. Mobile User Support
Company
Zendesk
HQ Location
San Francisco, CA
Ownership
NYSE:ZEN
Total Revenue (USD mm)
$1,029
  • Support Only (Team): $19
  • Suite Team: $49
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