TeamDynamix
Software as a service (SaaS) designed for both project and IT service administration
- Category IT Management Software
A comprehensive project management and helpdesk solution for educational institutions.
Overview
TeamDynamix is a robust, cloud-based project management and helpdesk software designed specifically for higher education institutions. It combines IT service management (ITSM) and project portfolio management (PPM) to offer a comprehensive solution that manages projects, assets, and services efficiently.
Key Features
Project Management: TeamDynamix offers a complete suite of project management tools. It helps in planning, managing, and executing projects with features like Gantt charts, project templates, time tracking, and resource management.
IT Service Management: The software provides a full ITIL service suite with an integrated ticketing system, incident management, problem management, change management, and knowledge base.
Asset Management: TeamDynamix allows for effective tracking and management of assets. It includes features for inventory management, asset lifecycle management, and contract management.
Performance
TeamDynamix performs exceptionally well in managing complex projects and IT services. Its cloud-based platform ensures high uptime and reliability. It provides real-time data and reporting, helping institutions make informed decisions quickly.
Usability
The software is highly user-friendly, with an intuitive user interface that makes navigation easy. Its drag-and-drop functionality simplifies task assignment and scheduling. Also, it requires minimal training, making it easy for all users to get started.
Customer Support
TeamDynamix provides excellent customer support. They offer 24/7 support via phone, email, and live chat. Plus, their comprehensive knowledge base and online user community provide valuable resources for self-help.
Price
While TeamDynamix does not publicly disclose its pricing structure, it offers different licensing options to suit the specific needs of institutions. Prospective users can contact TeamDynamix for a personalized quote based on their requirements.
Conclusion
In conclusion, TeamDynamix is a comprehensive solution that effectively combines project management and IT service management. It's specifically designed for educational institutions, making it a suitable choice for those seeking a reliable, user-friendly, and robust tool to streamline their projects and IT services.
Highest-Rated Features:
- Ticketing System- IT Service Management (ITSM) Tools
- Help Desk
- Automation- IT Service Management (ITSM) Tools
Lowest-Rated Features:
- Reporting- IT Service Management (ITSM) Tools
- Policy Dictation- IT Service Management (ITSM) Tools
- Asset Management
- Company
- TeamDynamix
- HQ Location
- Columbus, OH
- Year Founded
- 2001
- LinkedIn® Page
- https://www.linkedin.com/company/1494030 (85 employees)