ServiceTitan
A complete, CRM, marketing, and sales management platform for HVAC businesses, consultancies, and other service businesses
- Category Customer Service Software
- Languages English
A comprehensive field service management solution, ServiceTitan excels in improving operations.
Overview
ServiceTitan is a powerful and robust service management platform designed for home service businesses. It provides a variety of features that help to streamline operations, improve customer service, and increase revenue.
Functionality
ServiceTitan offers an impressive range of functionalities that include scheduling, dispatch, invoice, service agreements, and customer relationship management (CRM). The dispatch and scheduling feature allows for efficient job tracking, while the CRM feature provides a comprehensive view of customer history, enabling better service delivery.
User Interface
ServiceTitan has a clean and intuitive user interface that is easy to navigate. The design is user-friendly, allowing even non-technical users to navigate through different functionalities without much difficulty.
Integration
ServiceTitan seamlessly integrates with various third-party applications such as QuickBooks, Sage Intacct, and marketing platforms. This integration feature aids in real-time data syncing and eliminates the need for manual data entry, hence reducing the chances of errors.
Customer Support
ServiceTitan provides excellent customer support. The support team is responsive and dedicated to resolving any issues that may arise. The platform also offers a variety of resources, including training videos and tutorials, to help users understand the software better.
Pricing
ServiceTitan offers a range of pricing plans tailored to meet the needs of different-sized businesses. While the pricing might seem high, the value delivered by the software in terms of enhanced productivity and efficiency justifies the cost.
Conclusion
In summary, ServiceTitan is a comprehensive service management platform that significantly enhances efficiency and productivity in home service businesses. With a user-friendly interface, robust features, and excellent customer support, it is a worthy investment for businesses seeking to streamline their operations and improve service delivery.
Highest-Rated Features:
- Dispatch
- Client Notifications
- Invoicing
Lowest-Rated Features:
- Calendar
- Behavior Monitoring
- Roles
- Company
- ServiceTitan
- HQ Location
- Glendale, CA
- Year Founded
- 2012