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ServiceChannel

A vendor management platform for facility managers that need to communicate with multiple independent contractors

8

72 Votes

A robust facilities management software optimizing business efficiency.

Overview

ServiceChannel is an integrated suite of web-based solutions for managing facilities. The software is designed to help businesses enhance the quality of their services, reduce costs, and streamline operations. With its data-driven insights, ServiceChannel allows for informed decision-making, ensuring overall operational efficiency.

Key Features

Vendor Management: ServiceChannel provides an excellent platform for businesses to manage their vendors effectively. It allows for easy tracking of vendor performance, ensuring quality service delivery.

Work Order Management: ServiceChannel comes with a comprehensive work order management system that facilitates tracking of service requests, job completion, and the costs involved.

Asset Management: The software enables asset tracking, helping businesses to monitor the lifespan of their equipment and plan for replacements or repairs.

Usability

ServiceChannel offers a user-friendly interface that is easy to navigate. Even with its robust functionality, users can easily find and use the various features without much technical know-how. The software is also mobile-friendly, allowing for easy access and use on the go.

Integration

ServiceChannel integrates seamlessly with other systems and applications, including ERP and accounting software. This allows for smooth data transfer and reduces the need for manual data entry.

Customer Support

ServiceChannel provides an excellent customer support service. Users can reach out to the support team through various channels including email, phone, and live chat. The support team is known for their timely responses and helpful solutions.

Conclusion

In conclusion, ServiceChannel is an excellent facilities management software that offers a wide range of features aimed at enhancing operational efficiency. Its user-friendly interface, robust functionality, and excellent customer support make it a worthwhile investment for businesses looking to streamline their facilities management process.

Highest-Rated Features:

  1. Service Request Portal
  2. Mobile Field Access
  3. Vendor Management

Lowest-Rated Features:

  1. Facility Document Storage
  2. Maintenance Planning
  3. Reporting & Dashboards
Company
ServiceChannel
HQ Location
New York, NY
Year Founded
1999
LinkedIn® Page
https://www.linkedin.com/company/106481 (342 employees)
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