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Salesforce Field Service

A personalized service to help create custom field business operations from your device

7.8

102 Votes

  • Category Customer Service Software
  • Languages Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified), Chinese (Traditional)

A comprehensive solution for field service management, offering real-time visibility and robust features.

Overview

SalesForce Field Service is a cutting-edge solution designed to streamline all field service operations. The software provides real-time visibility into field service operations, enhances team productivity, and boosts customer satisfaction.

Functionality and Features

The software is equipped with a wealth of features that enable businesses to manage work orders, schedule and dispatch workers, manage mobile workers, and provide real-time customer-focused updates. SalesForce Field Service also offers a powerful mobile app, allowing field service workers to access all necessary information from anywhere, at any time.

The ability to manage work orders effectively is one of the key strengths of this software. It allows for quick creation, tracking, and management of service orders, leading to improved service delivery and increased customer satisfaction.

User Experience

The interface of SalesForce Field Service is designed with the user in mind. It is intuitive and easy to navigate, making it simple for teams to adapt to and efficiently use. The mobile app mirrors this convenience, providing field service workers with a user-friendly platform to manage their tasks.

Integration and Compatibility

Another significant advantage of this software is its seamless integration with other Salesforce products, allowing users to create a unified platform for their business needs. This compatibility extends to popular third-party apps as well, adding to the software's flexibility and convenience.

Performance and Reliability

When it comes to performance, SalesForce Field Service delivers reliable and consistent results. Its real-time tracking and updates ensure users have the most accurate information at their fingertips, enabling them to make informed decisions and provide timely service.

Conclusion

To sum up, SalesForce Field Service is a robust and reliable solution for businesses looking to streamline their field service management. Its extensive features, user-friendly interface, and seamless integration capabilities make it an excellent choice for businesses of all sizes.

Highest-Rated Features:

  1. CRM Integrations
  2. Analytics
  3. Reports

Lowest-Rated Features:

  1. Invoicing
  2. Booking
  3. Employee Communication
Company
Salesforce
HQ Location
San Francisco, CA
Ownership
NYSE:CRM
Total Revenue (USD mm)
$21,252
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