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NICE CXone

Use omnichannel marketing and enterprise-grade AI to optimize the customer experience for everybody in your target market

8.6

1250 Votes

Highest-Rated Features:

  1. Agent Scheduling and Assignment
  2. Session Recording
  3. Voice

Lowest-Rated Features:

  1. Mobile SMS
  2. Reporting & Dashboards
  3. Email
Company
NICE inContact
HQ Location
Hoboken, NJ
Ownership
NASDAQ: NICE
Total Revenue (USD mm)
$1,332
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Amazon Connect

A cloud-based customer service program that allows you to engage customers and assist with any issues