MightyCall

A robust cloud-based phone system designed for small businesses.

Overview

MightyCall is a robust, cloud-based VoIP business phone system designed specifically for small and medium businesses. It allows businesses to manage customer communication across multiple channels including voice, SMS, email, and social media.

Key Features

Virtual Receptionist: MightyCall's virtual receptionist feature allows businesses to route calls efficiently, ensuring that customers are directed to the right department or individual. It can also handle after-hours calls, routing them to voicemail or a designated after-hours number.

Call Forwarding and Transfer: With MightyCall, calls can be forwarded to any number, ensuring that businesses never miss a call, even when team members are on the go. The software also allows seamless call transfer between team members.

Multi-Channel Customer Communication: MightyCall supports not just voice calls, but also SMS, email and social media, allowing businesses to communicate with their customers on the platform of their choice.

Contact Us Widget: This feature enables businesses to add a "Contact Us" widget to their website, allowing customers to reach out directly from the site.

Performance and Usability

MightyCall is known for its high-quality voice calls and stability, ensuring reliable communication at all times. The interface is user-friendly and easy to navigate, making it simple for team members to use and manage.

Customer Support

MightyCall offers a comprehensive support system. There is a well-documented Help Center with articles and guides. Users can also contact the support team via phone, email, or online chat.

Price

MightyCall offers multiple pricing plans, catering to a broad range of business sizes and needs. There's also a 7-day free trial available for users who want to test the service before committing.

Conclusion

Overall, MightyCall is a powerful, versatile business phone system that offers a broad range of features designed to streamline customer communication. It is a highly recommended tool for small and medium businesses looking to boost their customer service capabilities and improve their communication channels.