Helpshift

A customer help platform designed for mobile websites and games to provide better customer interactions

8.4

329 Votes

  • Category Live Chat Software
  • Languages Arabic, Catalan, Czech, Danish, German, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified)

Highest-Rated Features:

  1. Conversation Archiving- Live Chat
  2. Knowledge Base- Live Chat
  3. In-App Messaging- Live Chat

Lowest-Rated Features:

  1. Customization
  2. Notifications- Live Chat
  3. Pop-up Chat
Company
Helpshift
HQ Location
San Francisco, CA
Year Founded
2011
LinkedIn® Page
https://www.linkedin.com/company/2473897 (154 employees)
  • Starter: n/a
  • Growth: n/a
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Intercom

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Drift

Chatbot automation software that leverages a 360-degree view of the customer to create personalized follow-up and service campaigns