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Heap

CX management solution designed to identify and repair problem points with ease

8.6

571 Votes

A powerful and innovative data analytics tool for businesses of all sizes.

Overview

Heap is a pioneering data analytics platform that offers automated insights for businesses. Its ability to capture all interactions across web and mobile applications without any manual coding sets it apart in the rapidly evolving field of data analytics.

Key Features

Heap brings a plethora of features to the table. Its most significant feature is the automated data capture. With Heap, there's no need for manual event tracking. It automatically captures all user interactions across websites and mobile apps.

The platform also offers a user-friendly interface, making it easy to navigate and understand for users of all skill levels. The data is presented in an easy-to-read format, and the tool offers robust filtering options to drill down into the data.

Another key feature of Heap is its ability to integrate with other popular tools. This includes marketing platforms, customer success tools, data warehouses, and more. It provides a holistic view of the customer journey, and integrates seamlessly with the existing data ecosystem.

Performance

The performance of Heap is commendable. It provides real-time data analysis, ensuring businesses have access to the most up-to-date information. The platform is also highly scalable, making it suitable for businesses of all sizes, from startups to large enterprises.

Support

Heap's customer support is highly praised. The support team is responsive and knowledgeable, providing quick solutions to any issues. They also offer a comprehensive knowledge base, webinars, and training resources to help users get the most out of the platform.

Conclusion

In conclusion, Heap is a powerful and innovative data analytics tool. Its automatic data capture, user-friendly interface, and seamless integrations make it a valuable asset for businesses looking to understand their data better. Whether a small-sized business or a large corporation, Heap provides valuable insights to make data-informed decisions. It is a reliable and effective tool for any business in the digital age.

Highest-Rated Features:

  1. Click Reporting
  2. Product Analytics
  3. Segmentation

Lowest-Rated Features:

  1. Product Analytics
  2. Confidence Level
  3. Split URL Testing
Company
Heap
HQ Location
San Francisco, CA
Year Founded
2013
LinkedIn® Page
https://www.linkedin.com/company/6451003 (265 employees)
  • Free: $0
  • Premier: Contact Heap
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