Freshdesk Messaging

An instant messaging platform for customer service agents to communicate with product and service users on multiple devices


195 Votes

  • Category Live Chat Software
  • Languages Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Highest-Rated Features:

  1. Pop-up Chat
  2. In-App Messaging- Live Chat
  3. Team Inbox- Live Chat

Lowest-Rated Features:

  1. Customization
  2. Customer Profiles- Live Chat
  3. Lead Development- Live Chat
HQ Location
San Mateo, CA
+1 (866) 832-3090
  • Free: FREE
  • Growth: $15
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