Help your customer service staff deliver world-class support with easy ticket tracking and workflow automation solutions


2389 Votes

  • Category Customer Service Software
  • Languages Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Highest-Rated Features:

  1. Email to Case
  2. Ticket Creation User Experience
  3. Ticket Response User Experience

Lowest-Rated Features:

  1. Reporting
  2. Customization
  3. Customer/Contact Database
HQ Location
San Mateo, CA
+1 (866) 832-3090
  • FREE: Free
  • Growth: $15
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