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Epicor Prophet 21

A modern enterprise resource planning (ERP) solution for distribution businesses, featuring a Microsoft Azure back end

7.8

87 Votes

A comprehensive enterprise resource planning (ERP) solution for distributors

Overview

Epicor Prophet 21 is an enterprise resource planning (ERP) software specifically designed for distributors. It combines powerful tools for sales and order management, purchasing, inventory management, financial management, customer relationship management (CRM), business intelligence and reporting, and much more.

Key Features

Sales and Order Management

Epicor Prophet 21's sales and order management tools are robust and comprehensive. They allow distributors to manage sales orders, quotes, pricing, and commissions efficiently. The software also provides real-time information about inventory, enabling quick and accurate order fulfillment.

Inventory Management

The inventory management system in Epicor Prophet 21 enables distributors to maintain optimal inventory levels. The system supports multiple warehouses, provides real-time inventory tracking, and facilitates automated reordering.

Financial Management

Epicor Prophet 21 offers a set of financial management tools that integrate seamlessly with other modules. These tools provide a complete overview of the company's financial status, including accounts receivable, accounts payable, general ledger, and more.

Customer Relationship Management (CRM)

The CRM module in Epicor Prophet 21 helps distributors manage customer interactions effectively. It offers features like contact management, opportunity management, and customer segmentation.

Performance

Epicor Prophet 21 is a scalable solution that can handle the needs of small, medium, and large businesses. It is known for its stability and reliable performance. The software is cloud-based, allowing for easy access from any location and device.

Usability

While Epicor Prophet 21 is feature-rich, it also focuses on usability. The interface is intuitive and easy to navigate. The software also provides extensive support resources to help users maximize the benefits of the system.

Customer Support

Epicor offers a range of support options for Prophet 21 users, including phone support, online support, and a dedicated customer portal. The company is known for its responsive and knowledgeable customer service team.

Conclusion

In conclusion, Epicor Prophet 21 is a comprehensive and robust ERP solution for distributors. Its wide range of features, reliable performance, and focus on usability make it a strong choice for businesses looking to streamline their operations and improve efficiency.

Highest-Rated Features:

  1. Shipping
  2. Customer Master
  3. Locations

Lowest-Rated Features:

  1. Inventory Forecasting
  2. Inventory Costing
  3. Credit Limits
Company
Epicor
HQ Location
Austin, TX
Year Founded
1972
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