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Epicor Eclipse

Supply chain cloud-based platform and service for companies that distribute HVAC systems, parts, and equipment

7.8

27 Votes

A comprehensive distribution management software solution, Epicor Eclipse.

Overview

Epicor Eclipse is a robust distribution software solution designed to streamline operations and enhance business productivity. Built for the specific needs of wholesale distributors, the software assists in managing all aspects of distribution, from inventory management to sales and customer service.

Key Features

Inventory Management: Epicor Eclipse shines in its ability to seamlessly manage inventory. Real-time tracking of inventory levels and automated replenishment processes ensure that stock levels are always optimized.

Sales and Customer Service: The software offers a comprehensive suite of tools for managing customer relationships and improving sales performance. It provides a 360-degree view of customer interactions, helping businesses to nurture relationships and boost customer satisfaction.

Business Intelligence: Epicor Eclipse includes powerful analytics and reporting tools that provide crucial insights into business performance. It aids in data-driven decision-making, helping businesses to identify opportunities for growth and improve operational efficiency.

Usability

While the software offers a wide array of features, there is a learning curve associated with its use. However, once familiar with the system, users can take full advantage of its capabilities to enhance their distribution processes.

Integration

Epicor Eclipse offers seamless integration with a range of third-party applications. This flexibility allows businesses to customize the software to meet their specific needs and ensure smooth operations across all departments.

Support

Epicor provides robust customer support to its Eclipse users. From a comprehensive online knowledgebase to dedicated phone support, users can get help whenever they need it.

Conclusion

In summary, Epicor Eclipse is a comprehensive solution for wholesale distribution management. It offers a wide array of features designed to streamline operations, enhance customer relationships, and provide valuable business insights. Despite a learning curve, its powerful capabilities make it a valuable tool for any distributor.

Company
Epicor
HQ Location
Austin, TX
Year Founded
1972
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