Copper

A robust CRM solution designed for Google users.

Overview

Copper is a comprehensive customer relationship management (CRM) solution, primarily aimed at Google Workspace users. It is designed to seamlessly integrate with other Google services, making it an excellent choice for businesses heavily invested in the Google ecosystem.

Interface and Usability

The interface of Copper is intuitive and user-friendly, making it simple for users to navigate and manage their tasks efficiently. It closely mirrors the design of Google's own apps, so users familiar with the Google ecosystem will feel right at home. The dashboard is customizable, allowing users to view and access the most relevant information swiftly.

Features

Copper offers a wide array of features. These include contact and lead management, project management, sales forecasting, and more. One of its standout features is its deep integration with Google Workspace. This allows users to access and update their CRM data directly from Gmail, Google Calendar, and other Google apps. Its automation features also eliminate the need for manual data entry, significantly saving time and reducing error.

Performance

In terms of performance, Copper is robust and reliable. It operates smoothly, with minimal lag or downtime. Its cloud-based nature also means that users can access their CRM data from anywhere, at any time, provided they have an internet connection.

Customer Support

Customer support for Copper is commendable. They offer multiple channels of support, including email, live chat, and phone. Additionally, they provide a comprehensive knowledge base and FAQ section on their website to help users troubleshoot common issues.

Summary

In conclusion, Copper is an excellent CRM solution, particularly for businesses that are already part of the Google Workspace ecosystem. Its user-friendly interface, robust features, reliable performance, and excellent customer support make it a worthwhile investment for businesses looking to streamline their customer management processes.