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Best Customer Service Software in 2024

Reputation

Solicit useful customer feedback to help your company improve its digital CX and manage your brand's online reputation

Stella Connect

A customer connection program that makes it easy to collect their feedback and make informed decisions

FocusVision Decipher

Online survey platform for marketing teams to deploy on demand for customers

Medallia

Capture useful customer feedback on social media, email, and text to perfect your company's customer experience

Alida

Customer experience management (CXM) software used by several of the world's largest brands to increase long-term loyalty

InMoment Experience Intelligence (XI) Platform

An analytics program that helps you make business decisions and collect all the information you need