Confirmit
A thorough data collection API that can provide context for your sales and customer insights
- Category Customer Service Software
A leading survey and feedback platform designed to help businesses improve their customer experience.
Overview
Confirmit is a robust online survey and feedback management software that assists businesses in capturing, analyzing, and interpreting customer feedback. It is a versatile tool, designed to meet the requirements of both small businesses and large enterprises.
Features
Design and Distribution: Confirmit offers a comprehensive suite of design tools to create visually appealing and engaging surveys. It also provides multiple distribution channels including email, SMS, and social media, to ensure maximum reach.
Data Collection and Analysis: With Confirmit, collect responses in real-time and use advanced analytics to gain meaningful insights. It supports different types of data including structured and unstructured data, and text analytics.
Report Generation: It features an intuitive reporting module that can generate detailed reports based on collected data. These reports can be customized and shared across the organization for informed decision-making.
Performance
In terms of performance, Confirmit is noted for its high-speed and reliability. The software is designed to handle large volumes of data without any performance lag. It also offers a high level of data security, ensuring that your customer feedback remains confidential and secure.
Usability
Confirmit features a user-friendly interface that makes it easy to navigate and use. The software also offers a comprehensive help section and customer support to assist users in case of any difficulties.
Integration
Confirmit offers seamless integration with various third-party applications including CRM systems, data management tools, and other business applications. This makes it easy for businesses to consolidate and manage their customer data in one place.
Conclusion
In conclusion, Confirmit is a comprehensive feedback management software. Its robust features and reliable performance make it an ideal solution for businesses looking to improve their customer experience.
Highest-Rated Features:
- Multilanguage Support
- Stakeholder Management
- Multiple Branding Support
Lowest-Rated Features:
- Gamification
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Company
- Confirmit
- HQ Location
- Oslo, Norway
- Phone
- 44 20 7648 8560
- LinkedIn® Page
- https://www.linkedin.com/company/10558 (257 employees)