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BetterCloud

Cloud management, monitoring, and security platform for developers and providers of online software services

8.8

123 Votes

BetterCloud: An efficient and comprehensive SaaS management platform.

Overview

BetterCloud is a robust SaaS management platform designed to provide extensive visibility and control over your SaaS environment. It boasts a rich set of features that facilitate system administration, IT operations, and security compliance across multiple applications and services.

Features and Functionality

BetterCloud offers a broad range of functionalities that can be categorized into four main areas: discovery, management, security, and data protection.

The discovery feature enables identifying all SaaS applications in use within an organization. This supports IT departments in maintaining a comprehensive software inventory.

Management functionalities include the ability to handle user provisioning and de-provisioning, manage licenses, and implement automation workflows. These tools streamline administrative tasks and reduce the opportunity for human error.

The security attributes of BetterCloud provide a unified view of the security posture across all SaaS applications. It offers tools to set up and enforce security policies, monitor for potential threats, and remediate security incidents.

Finally, the data protection features ensure that critical business data stored in various SaaS applications is safeguarded. This includes capabilities for data loss prevention, backup, and recovery.

Performance

The performance of BetterCloud can be described as reliable and efficient. The platform is known for its swift response times and minimal downtime. It is also scalable, making it suitable for organizations of various sizes. The user-friendly interface and detailed documentation make navigation and usage of the platform straightforward.

Customer Support

Customer support is another area where BetterCloud shines. It offers round-the-clock support via email, phone, and live chat. The support team is known to be responsive, knowledgeable, and helpful in resolving issues. Additionally, the company provides a wealth of resources, including educational webinars, tutorials, and a community forum for peer-to-peer support.

Conclusion

In conclusion, BetterCloud is a comprehensive and powerful SaaS management platform that offers a wide range of features to ensure optimal management, security, and data protection of your SaaS environment. Its reliable performance and excellent customer support make it a valuable tool for any organization heavily reliant on SaaS applications.

Highest-Rated Features:

  1. DLP Configuration
  2. Access Management
  3. Sensitive Data Compliance

Lowest-Rated Features:

  1. Compliance
  2. Security Tools
  3. Data Visibility
Company
BetterCloud
HQ Location
New York, NY
Year Founded
2011
LinkedIn® Page
https://www.linkedin.com/company/2412277 (341 employees)
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