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Airship

A user engagement program that makes it simpler to engage customers on relevant topics

7

19 Votes

A comprehensive mobile marketing automation platform for customer engagement.

Overview

Airship is a robust mobile marketing automation platform designed to help businesses increase customer engagement. It provides a wide array of tools that allow businesses to reach their customers through different channels such as push notifications, in-app messages, and SMS.

Features

Airship comes packed with a set of powerful features that enhance customer engagement. It provides a real-time automation engine that enables businesses to send contextually relevant messages based on customer behavior. The platform also supports A/B testing, allowing businesses to experiment with different types of messages to see what works best.

The platform's analytics capabilities offer deep insights into customer behavior. It allows businesses to track key metrics such as open rates, click-through rates, and conversion rates, providing a clear picture of the effectiveness of their marketing efforts.

Usability

Despite its comprehensive feature set, Airship is quite user-friendly. It offers an intuitive interface that makes it easy to create, manage, and track campaigns. The platform also provides detailed documentation and responsive customer support, ensuring users can make the most of its capabilities.

Performance

Airship is known for its high performance. The platform's automation engine is extremely efficient, ensuring messages are delivered in a timely manner. The analytics tools are also highly accurate, providing reliable data to inform business decisions.

Pros and Cons

One of the key strengths of Airship is its versatility. The platform supports a wide range of messaging channels, giving businesses the flexibility to reach their customers in the way that works best for them. Its real-time automation and analytics capabilities are also major assets.

However, there are a few areas where Airship could improve. The platform's pricing can be a bit high for small businesses. Additionally, while the user interface is generally easy to navigate, it can be a bit overwhelming for first-time users due to the vast array of features.

Conclusion

Overall, Airship is an excellent platform for businesses looking to enhance their mobile marketing efforts. Its comprehensive feature set, user-friendly interface, and high performance make it a valuable tool for driving customer engagement.

Highest-Rated Features:

  1. Push Notifications
  2. Optimization
  3. Application Attribution

Lowest-Rated Features:

  1. Campaign Analysis
  2. Internationalization
  3. Bulk SMS
Company
Airship
HQ Location
Portland, OR
Year Founded
2009
LinkedIn® Page
https://www.linkedin.com/company (340460303 employees)
Top 2 Airship Alternatives

OneSignal

A business messaging program that specializes in sending notifications, emails and other electronic communications

Braze

Boost customer engagement with a platform that helps your brand connect with your most loyal fans