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Agile CRM

A custom relationship management platform with a thorough approach to data gathering and analysis

8

288 Votes

An all-in-one customer relationship management (CRM) solution designed for effective sales and marketing.

Overview

Agile CRM is a robust, cloud-based CRM platform that incorporates sales, marketing, and service automation in one user-friendly interface. It emphasizes providing a seamless experience for small to large businesses aiming to streamline their customer management and marketing strategies.

Features

Agile CRM boasts an array of features that are designed to enhance customer management. Marketing automation is a key offering, which allows users to conduct targeted marketing campaigns using a variety of tools like email marketing, mobile marketing, and social media promotions.

The sales automation feature refines the process of tracking leads and converting them into customers. With Agile CRM, users can manage their contact data, schedule appointments, and track deals using a visual sales pipeline.

Agile CRM also offers customer service automation, allowing businesses to improve their customer service with ticketing, helpdesk, and a feedback system.

User Experience

Agile CRM provides a clean and intuitive interface that is easy to navigate. The dashboard is customizable, providing users the ability to adapt it to their specific needs. It also offers a mobile app, which brings convenience and flexibility to users who prefer to manage their customer relations on the go.

Integration and Compatibility

Agile CRM offers seamless integration with several third-party applications including Gmail, Microsoft Office, and various social media platforms. This enhances its compatibility and ensures businesses can effortlessly incorporate it into their existing workflow.

Customer Support

Agile CRM is known for its reliable customer support. They offer both online and phone-based customer service, and they have a comprehensive online knowledge base that provides users with guides and tutorials for troubleshooting various issues.

Final Verdict

In conclusion, Agile CRM is a comprehensive CRM solution that combines sales, marketing, and customer service into one platform. Its breadth of features, user-friendly interface, and seamless integrations make it a strong contender in the CRM software market. However, businesses need to assess their specific needs and objectives to determine if Agile CRM is the most suitable solution for their operations.

Highest-Rated Features:

  1. Social Network Integration
  2. Contact & Account Management
  3. Task / Activity Management

Lowest-Rated Features:

  1. Marketing ROI Analytics
  2. Knowledge Base
  3. Dashboards
Company
Agile CRM
HQ Location
Dallas, TX
Year Founded
2013
LinkedIn® Page
https://www.linkedin.com/company/3156418 (193 employees)
Top 4 Agile CRM Alternatives

ActiveCampaign

Advanced e-mail marketing software built for multichannel advertising campaigns and customer retention efforts at scale

HubSpot Sales Hub

Integrate your existing account to reach numerous buyers interested in your products or services

Zoho CRM

Customer relationship management software with embedded analytics and an artificial intelligence assistant that helps reps spot and close new opportunities

Nimble

A customer relationship management platform designed for neat integration with both Microsoft Office and G Suite