Agile CRM
A custom relationship management platform with a thorough approach to data gathering and analysis
- Category Sales Software
- Languages English
An all-in-one customer relationship management (CRM) solution designed for effective sales and marketing.
Overview
Agile CRM is a robust, cloud-based CRM platform that incorporates sales, marketing, and service automation in one user-friendly interface. It emphasizes providing a seamless experience for small to large businesses aiming to streamline their customer management and marketing strategies.
Features
Agile CRM boasts an array of features that are designed to enhance customer management. Marketing automation is a key offering, which allows users to conduct targeted marketing campaigns using a variety of tools like email marketing, mobile marketing, and social media promotions.
The sales automation feature refines the process of tracking leads and converting them into customers. With Agile CRM, users can manage their contact data, schedule appointments, and track deals using a visual sales pipeline.
Agile CRM also offers customer service automation, allowing businesses to improve their customer service with ticketing, helpdesk, and a feedback system.
User Experience
Agile CRM provides a clean and intuitive interface that is easy to navigate. The dashboard is customizable, providing users the ability to adapt it to their specific needs. It also offers a mobile app, which brings convenience and flexibility to users who prefer to manage their customer relations on the go.
Integration and Compatibility
Agile CRM offers seamless integration with several third-party applications including Gmail, Microsoft Office, and various social media platforms. This enhances its compatibility and ensures businesses can effortlessly incorporate it into their existing workflow.
Customer Support
Agile CRM is known for its reliable customer support. They offer both online and phone-based customer service, and they have a comprehensive online knowledge base that provides users with guides and tutorials for troubleshooting various issues.
Final Verdict
In conclusion, Agile CRM is a comprehensive CRM solution that combines sales, marketing, and customer service into one platform. Its breadth of features, user-friendly interface, and seamless integrations make it a strong contender in the CRM software market. However, businesses need to assess their specific needs and objectives to determine if Agile CRM is the most suitable solution for their operations.
Highest-Rated Features:
- Social Network Integration
- Contact & Account Management
- Task / Activity Management
Lowest-Rated Features:
- Marketing ROI Analytics
- Knowledge Base
- Dashboards
- Company
- Agile CRM
- HQ Location
- Dallas, TX
- Year Founded
- 2013
- LinkedIn® Page
- https://www.linkedin.com/company/3156418 (193 employees)