ActivTrak
Workforce analytics platform dedicated to establishing metrics, improving productivity, optimizing workflows, and automating supervision processes
- Category Customer Service Software
- Languages English
A powerful employee productivity tracking and analytics tool for businesses.
Overview
ActivTrak is a comprehensive cloud-based analytics service that helps businesses understand how and what people do at work. It provides tools for monitoring employee productivity, managing team activity, and understanding user behavior. This software is ideal for companies of all sizes, offering robust features to drive efficiency and productivity.
Features
ActivTrak offers real-time monitoring of users' activities on their devices. It captures screenshots, tracks application usage, and records browsing history. Users can set up alerts based on specific activities, such as accessing unproductive websites or applications. The software also provides detailed reports on user activity, which can be customized and scheduled for regular delivery.
The Productivity Analysis feature allows managers to label websites and applications as productive or unproductive based on their company policies. This aids in understanding how much time is spent on productive tasks.
The Team Behavior Analytics feature provides insights into workflow patterns and helps identify potential productivity bottlenecks. It is a useful tool for improving team efficiency and collaboration.
Performance
ActivTrak is known for its robust performance and reliability. The software operates smoothly without causing noticeable slowdowns on monitored devices. The user interface is intuitive and easy to navigate, making it simple for users to understand and use the various features.
The software provides accurate and timely reports, ensuring that managers have the latest information for making informed decisions. The real-time alert system is also efficient, promptly notifying users of any unusual activity.
Security and Privacy
As a cloud-based service, ActivTrak prioritizes data security and privacy. The software uses strong encryption to protect data in transit and at rest. It also offers various privacy settings, allowing businesses to comply with their local privacy laws and regulations.
Customer Support
ActivTrak provides excellent customer support. They offer a range of support options, including live chat, email, and phone support. Furthermore, their website hosts a comprehensive knowledge base with helpful articles and video tutorials.
Conclusion
ActivTrak is a versatile and reliable tool for businesses seeking to improve productivity and efficiency. Its robust features, comprehensive reports, and excellent customer support make it a worthwhile investment.
Highest-Rated Features:
- Web Usage
- Screenshots
- Interactions
Lowest-Rated Features:
- Mobile App Usage
- Web Blocking
- Social Media
- Company
- Birch Grove Software, Inc.
- HQ Location
- Dallas, TX
- Year Founded
- 2009
- LinkedIn® Page
- https://www.linkedin.com/company/3768148 (141 employees)
- Freemium: $0 user/month
- Advanced: $9.00 user/month billed annually