1. Customer Service Software

  2. Experience Management Software

Reputation

Solicit useful customer feedback to help your company improve its digital CX and manage your brand's online reputation

Stella Connect

A customer connection program that makes it easy to collect their feedback and make informed decisions

Confirmit

A thorough data collection API that can provide context for your sales and customer insights

FocusVision Decipher

Online survey platform for marketing teams to deploy on demand for customers

Medallia

Capture useful customer feedback on social media, email, and text to perfect your company's customer experience

Alida

Customer experience management (CXM) software used by several of the world's largest brands to increase long-term loyalty

InMoment Experience Intelligence (XI) Platform

An analytics program that helps you make business decisions and collect all the information you need

Verint Predictive Experience (formerly Verint ForeSee)

Software solution for businesses designed to gather data from customer experiences for optimization purposes

Canny

A platform that helps to collect user opinion and organizes it for easy analyzing