Wondering why you have to wait in line for the free downloads? See below.

What's this "Queue" thing?
The server you're trying to download a file from is already filled with people downloading. Since we can only serve so many files at once, it's first-come, first-served for the free, public downloads. Be patient and you'll eventually move to the front of the line to begin your download!

Why do you make people wait in line?
There are millions of people downloading gaming files on the Internet and only so many servers available for them to download from. In the past when you tried to get a file from a full server you'd usually get an ugly error message (it would tell you "page not found" even though your file was there), and in order to actually get your file you'd have to keep clicking on the link in the hopes of being one of the lucky people to get on as soon as a spot freed up.

FilePlanet did away with all of that! Instead of getting an error message, everyone is placed in a line once that server's user limit is hit. So if a server can handle 600 people at once, the 601st person is put in line.

Files are distributed on a first-come, first-serve basis off of the public servers. You'll be able to see where you are in line and how soon it will be before you can start downloading your file. The queuing system eliminates much of the hassle associated with getting gaming files.

So you're telling me all these people are waiting to download THIS file?
No. The line is for ALL files on that server. Not just the one you're waiting for.

I hate waiting! Is there a way I could skip the line?
Yes! Subscribe to FilePlanet and you can skip the lines, download faster, and turn off advertisements. Never download from a "Public" server again.

Why not increase the available connections?
Increasing the number of connections on public servers will not make it any easier to get files -- it just means everyone gets the files a lot slower. In fact, it doesn't even shorten the wait, since everyone in front will take longer to download. Instead, we limit our public servers to a certain number of simultaneous connections to assure everyone gets a fast download, especially for broadband users.

Can I browse in other windows while waiting?
Yes. We suggest browsing the GameSpy.com Daily Victim archive or poking around the forums while you're waiting.

Can you create an express lane for small files?
No. The lines are for ALL files on a server. We can't create lines for specific files.

Can I resume downloads with a download manager?
Yes. But you will need to resume your download within 24 hours of starting it or you'll have to wait in line again.

Can I download more than one file at a time?
Yes. Just open another window with your web browser and surf/download as normal.